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Home > Terms of use

Terms of use

ESSMANN on data protection
We take the protection of personal data very seriously, which is why our activities comply with applicable laws governing the protection of personal details and data security. Read on to discover which information we may collect, how we handle such information and to whom we might provide it.

Personal data
Our web sites do not record any personal data at all (e.g. name, address, telephone number or e-mail address) unless you voluntarily provide such information (e.g. by registering, when you order a catalogue) or have given your consent or we are permitted to do so by laws governing the protection of your privacy.

Communication or usage-related data
When you use telecommunication services to access our web sites, the communication data (e.g. Internet Protocol address) and/or usage-related data (e.g. information about when you started to use the sites, how long you used them for and the telecommunication services you use) are generated automatically by technical systems. This may allow inferences to be drawn in terms of personal data. Data protection laws govern any necessary registration, processing and utilisation of your communication and usage-related data.

Automatic registration of non-personal data
Sometimes when you access our web sites (without registration), information that is not assigned to any specific individual is collected automatically (e.g. the Internet browser and operating system used, domain name of the previously visited web site, number of hits, average time spent on the web site, pages viewed). This information is used by us and by our subsidiary companies to determine the appeal of our web sites and to improve the performance capabilities and content of the same.

Cookies - Information that is stored on your computer automatically
When you visit our web sites, we may store information on your computer in the form of a \"cookie\" in order to enable us to recognise you automatically on your next visit. Cookies enable us, for example, to match our web site content to your interests or to store your password so that you do not have to re-enter it each time. If you do not want us to recognise your computer, please adjust your browser settings to ensure that cookies are deleted from your hard drive, all cookies are blocked or you are warned before a cookie is stored.

ESSMANN will not knowingly collect personal data relating to children without explicitly giving notification that such details should only be provided with parental consent, if stipulated by applicable laws. We will only ever utilise or forward personal data relating to children to the extent permitted by law, in order to obtain legally stipulated parental consent or to protect children. In this respect, the term \"child/children\" is used in line with nationally applicable legal provisions and cultural customs.

ESSMANN implements technical and organisational security measures to protect your personal data being unintentionally or illegally deleted, amended or lost and to secure it against being passed on to third parties or accessed without authorisation.

Links to other web sites
ESSMANN web sites contain links to other web sites. ESSMANN cannot be held liable for the data protection policies or the content of these other web sites.

Queries and comments
ESSMANN will respond to all reasonable requests to view and, if necessary, correct, amend or delete personal data. Please contact us using the form in the Contact section if you have any queries or comments relating to this data protection policy

Google Analytics
This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. In case of activation of the IP anonymization, Google will truncate/anonymize the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the USA. On behalf of the website provider Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage to the website provider. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of this website. Furthermore you can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available under

Further information can be found under (Google Analytics Terms of Service & Privacy). Please note that on this website, Google Analytics code is supplemented by “gat._anonymizeIp();” to ensure an anonymized collection of IP addresses (so called IP-masking).

Consumer conciliation body 
ESSMANN Gebäudetechnik GmbH  is not obliged or willing to participate in a dispute resolution procedure in front of a consumer conciliation body. ESSMANN Gebäudetechnik GmbH will therefore not participate in dispute resolution procedures in front of a consumer conciliation body.